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Technical Setup
Technical Setup
Troubleshooting Tips and Tricks
21 articles in this collection
Written by
Hannah Walt
and
Michael Hughes
Lessonly Status
Stay up to date with all things Lessonly by subscribing to the Lessonly Status page.
Written by
Hannah Walt
Updated over a week ago
Lessonly Keyboard Shortcuts
Explore training content and complete tasks using these handy action alternatives
Written by
Michael Hughes
Updated over a week ago
Adding Lessonly to Your Smartphone's Home Screen
Best-in-class learning and coaching, now at your fingertips
Written by
Hannah Walt
Updated over a week ago
SSO
How to Enable Single Sign-On
Authenticate your learners with one set of login credentials
Written by
Hannah Walt
Updated over a week ago
How to Create a Hierarchy of Users
Create a snapshot of your organization's structure within Lessonly
Written by
Hannah Walt
Updated over a week ago
Configuring SCIM for Azure Active Directory
Allow Azure AD to create, update, and remove users in real time
Written by
Hannah Walt
Updated over a week ago
OneLogin SCIM Configuration
This guide provides the steps required to configure provisioning for OneLogin SSO.
Written by
Hannah Walt
Updated over a week ago
Single Sign-On for ADFS
Configuring single-sign on using ADFS.
Written by
Hannah Walt
Updated over a week ago
Login
How to Create a Passwordless Login URL
Passwordless authentication verifies a user's identity – sans password!
Written by
Hannah Walt
Updated over a week ago
Anonymous Login
Anonymous login allows users to access Lessonly by selecting on manually created URLs with unique IDs appended to them.
Written by
Hannah Walt
Updated over a week ago
Are Users Auto-Logged Out?
Will users be auto-logged out of Lessonly after a certain amount of time?
Written by
Hannah Walt
Updated over a week ago
Lessonly Technical Set-Up
Lessonly Supported Browsers
The browsers who best support Lessonly users.
Written by
Hannah Walt
Updated over a week ago
Allowlisting
Allow certain emails, domain names, and IP addresses to be received
Written by
Hannah Walt
Updated over a week ago
How to Set Up a Custom Domain
The set-up process to creating a custom domain for a Lessonly account.
Written by
Hannah Walt
Updated over a week ago
How to Authenticate a Domain
Taking the extra security step to ensure emails are being successfully delivered to users.
Written by
Hannah Walt
Updated over a week ago
Lessonly API
Lessonly offers an open API, but what does this mean?
Written by
Hannah Walt
Updated over a week ago
Webhook and xAPI Data Transfers
Transfer data from Lessonly to other apps via webhooks and xAPI
Written by
Hannah Walt
Updated over a week ago
Reporting Webhook
Automatically push data from Lessonly to third-party apps
Written by
Hannah Walt
Updated over a week ago
Troubleshooting
How to Clear Cache and Cookies
Often times a simple refresh can do the trick, but other times you may need to clear out old data and start fresh.
Written by
Hannah Walt
Updated over a week ago
How to Ensure Email Deliverability
Ensuring emails are delivered successfully for users.
Written by
Hannah Walt
Updated over a week ago
How to Generate Network Capture for Troubleshooting
A troubleshooting technique to help Lessonly Technical Support locate issues within computer consoles.
Written by
Hannah Walt
Updated over a week ago