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My BBLB claim confirmation is not working. What should I do?

Check the firm and work-email requirement, then get help with a missing link or domain mismatch.

Written by Kaylan Pepin

On the BBLB claim page, select your own firm and enter your name and an email at the firm’s domain. The normal verification route uses a confirmation link sent to that inbox.

BBLB claim form with name, work email and Send confirmation link

The email does not arrive

Check the spelling of the email and the inbox for that address, including spam or junk. Follow the current instructions shown on the claim page. Do not share a confirmation link or login code in chat.

The email domain does not match

Free email addresses are not accepted by the normal firm-domain check. If your firm has no website, the domain differs, or you cannot use the firm inbox, contact support for review. Do not use another firm’s identity or claim a different entry to get past verification.

What support needs

Provide the public profile URL or register number, the firm’s public website and the general error. Use Contact us / Corrections or Support by Levr. Support may need to verify ownership before changing access.

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