We kindly suggest you take the following steps to locate your parcel:

Inquire with neighbors to ascertain if the delivery was mistakenly made to their address.

If applicable, engage with housemates, building concierges, or coworkers, as the package might have been collected by them on your behalf.

Please allow an additional 24-48 hours. Occasionally, the delivery status may indicate "delivered" prior to the package's actual arrival.

For orders comprising multiple items, please note that they may be shipped in separate packages and might not arrive simultaneously.

If, after following these recommendations, your parcel remains undelivered, please let us know. We are committed to assisting you further.