To address any issues regarding payment installments with Shop Pay, please reach out to them directly at:
Shop Pay Customer Service Phone: 1-855-423-3729
They will be able to assist you further.
Installments
Shop Pay offers you the option to pay in full at checkout, or to split your purchase into regular payments with Shop Pay Installments, both online and in store. Installment options vary by store and can be used on orders over $50 USD, including discounts, shipping, and taxes.
Payment plans
Purchases between $50 USD to $17,500 USD are eligible for Shop Pay Installments, with options to:
Pay in 4 for purchases $50 to $999
Interest-free payments every 2 weeks
No impact to your credit score
Pay monthly for purchases $150 to $17,500
3, 6, or 12-month terms
Rates from 0-36% APR
No impact to your credit score to apply
Note: Minimum purchase amounts may vary by retailer.
Eligibility requirements and credit score
You must be over the age of 18, reside in the US, and be paying in USD to use Shop Pay Installments.
Your credit scores aren't impacted if your purchase is split into 4 bi-weekly payments using Shop Pay Installments. If your purchase is split into monthly payments, then your payments may be reported to a credit bureau.
Note: To use Shop Pay Installments you need a US shipping address.
Fees or penalties
For purchases split into 4 bi-weekly payments, there are no additional charges or interest rates applied. Purchases split into monthly payments may be subject to interest.
You can pay your balance off early without penalty.
There are no late fees. However, partial or late payments may affect your ability to use Shop Pay Installments in the future.
Disclosure
Rates from 0-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers: affirm.com/licenses.
For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-free payments of $200 every 2 weeks.
Affirm is the originator and servicer of Shop Pay installments, but payments are managed in your Shop Pay account.