Using the iOS App
Go to the Profile section and open the Support Center.
Here, you can:
Access help-center articles.
Chat with our AI Agent.
If you need more help, click the 'Talk to a Person' button within the chat to connect with Customer Support.
Using the Website
Log in at app.leyaai.com/login.
Use the Customer Support Button feature to start chatting with our AI Agent.
If you need further assistance, click the 'Talk to a Person' button in the chat to connect with Customer Support.
Email Support
You can also write to us at help@leyaai.com with your queries.
Please provide as much information as possible to help us understand your issue and assist you better.
Customer Support Availability
Our support team is available Monday to Friday, from 6:30 AM to 3:30 PM EEST (Eastern European Time).
Support is provided in English only.
You can check the conversation history in live Messenger by clicking on the messenger tab, and on the Help tab, you will get all the articles.
You can search for help center articles from the "Search for help" option by typing what you are looking for.
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We’re here to help you with anything you need but as a small team, we may take up to 18-24 hours to respond. Thank you for your patience and understanding!