Before exporting and uploading your 3Shape scans please go to your OrthoAnalyzer System Settings to make sure the 100k Triangles Decimation input is deselected.
Go to OrthoAnalyzer: Panel> System Settings > uncheck Decimate input models to (see image below)
How to Manually export 3Shape Scans.
Open Scanner from Laptop.
Select the desired Patient.
Open Patient’s File and select patient order by clicking on
the face icon.The order page prompts, select the order you want to re- send and Select
Export > ScansThe save window prompts, select .STL as a type of file.
Save the files to a designated folder or directly to your desktop
Open www.lf.co, create your patient and upload the .STL files to the patient's records page.
For information on how to upload scans (STL files) to LightForce, visit this article.
For any questions contact our LightForce Customer Support team:
Chat Bot and Live Chat (Teal chat bubble icon located at bottom right of the Doctor Portal > Patients page)
SMS: (US): +1 855 528 8045 / (CA): +1 506 498 8788
Phone: (US): +1 866 506 3070 / (CA): +1 506 499 8850
Email: support@lightforceortho.com