If you're having trouble signing in to your Libraro account, don’t worry this guide will help you get back in quickly.
First, Check Your Details
Make sure:
You’re using the correct email address (the one you signed up with)
There are no spelling mistakes in your email or password
You haven’t accidentally left the Caps Lock on when typing
It’s a small thing, but it happens to the best of us.
Try Resetting Your Password
If you're still stuck, you can reset your password by clicking “Forgot Password?” on the login screen.
You’ll then receive an email with a link to create a new password. Make sure to check your junk or spam folder, just in case it lands there.
Still No Luck?
If the reset email doesn’t arrive, or you’re not sure which email is linked to your account, send us a message at support@libraro.com.
Please include:
Your name
Any email addresses you might have used
A short note about what’s happening when you try to log in
We’ll look into it and try to help you get back in as soon as possible.