Experiencing a bug or an outage can be frustrating. Here’s what to do if you encounter these issues:
Report the Issue
Contact Support: Report the problem to our support team via live chat or email.
Provide Details: Include as much detail as possible, such as error messages, steps leading to the issue, and screenshots if applicable.
Clear Cache and Cookies
Browser Issues: Sometimes clearing your browser’s cache and cookies can resolve minor issues. Ensure your browser is up-to-date.
Restart and Reconnect
Refresh Connection: Try restarting your device or reconnecting to the internet to resolve connectivity issues.
Wait for Resolution
Ongoing Fixes: Our technical team works diligently to resolve bugs and outages as quickly as possible. Please be patient as we address the issue.