There are several ways you can reach out to the LifeBac team - but depending on what you're looking for some are better than others.
Chat
On our website, app and web portal there is a green speech bubble icon in the bottom right of the screen.
This is great for general inquiries and questions.
help@lifebac.com is our main email address for asking your questions and forwarding us information.
LifeBac Progress Reports
We email you a short questionnaire every 4 days to check in - at the end there's a notes section where you can let our team know if you need anything non-urgently.
Call or Text
Our phone number is 888 959 8858.
You can call or send a text message to this number to get in touch with the LifeBac team about anything. As we're a small team it's really helpful to leave a message including details about when is a good time to call you back.
All our voice and text messages get answered!