If your dashboard screenshot or scheduled delivery layout doesn't look right, it could be because the width of your personal laptop/computer screen is different to the size of the screen used for building the screenshots/scheduled deliveries for your dashboard.
To fix this, you can customize the width of your dashboard on scheduled deliveries or exports. You can play around with these custom width configurations and preview the results. Then, you can pick the one that gives your dashboard the best layout and use it for your export/delivery.
Customise the width of their dashboard on scheduled deliveries
Customise the width of their dashboard before exporting it