Overview
The Activation (M2) Milestone is the final quality checkpoint, certifying that a project is fully compliant with all LightReach specifications. All deliverables must be submitted before this milestone can be approved — no exceptions.
The items listed below are required with every M2 submission. Any items flagged as Conditional Approval (No Action Needed for Install) during earlier milestones are also required for M2 approval.
M1 Conditional Approval Information
To complete the Activation (M2) Milestone, please ensure that all flags carried over from the installation phase - those marked 'No Action Needed For Install' - are fully addressed and resolved.
| Item: | What we’re checking for: |
DS1 | M1 Items Not Provided |
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DS2 | Work Pending Due to Service Upgrade |
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Important Note: Please review and action all PLR requests to avoid project stalls. Any outstanding flags will remain open and require further remediation from the installation partner before approval can be granted.
Monitoring & System Settings
| Item: | What we’re checking for: |
MSS1 |
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Palmetto Lightreach has added a recent feature in the portal to confirm the monitoring access has been properly granted. This is easily selected next to the Monitoring ID box. Please reference the “Check Access” example below.
For an in-depth look at the information Palmetto Checks for at time of submission see below section - System Performance Checks
Permission to Operate
| Item: | What we’re checking for: |
PTO1 | Documentation |
|
Utility Bill
| Item: | What we’re checking for: |
UB1 | Carried over from NTP Milestone |
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Market Specific Requirements (in applicable states)
Incentive deliverables are a significant point of friction in the Activation (M2) Milestone review process, please closely review the available documentation by state and market to ensure that all requirements are met.
| Item: | What we’re checking for: |
MSR1 | M1 Incentives missing at Install |
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MSR2 |
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Extended Warranty
| Item: | What we’re checking for: |
EW1 |
|
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Site Improvement
| Item: | What we’re checking for: |
SI1 | Remaining actions from EPC |
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System Performance Checks
Each installation submitted at the Activation (M2) Milestone will be audited for performance by Quality Control Technicians. The below items are mission critical for ensuring the Activation (M2) Milestone can be approved and should all be confirmed accurate before submission to review.
Monitoring Access
| Item: | What we’re checking for: |
MA1 | Monitoring ID from OEM URL |
|
MA2 | Access to Monitoring Site |
Monitoring Data
| Item: | What we’re checking for: |
MD1 | Production Data |
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MD2 | Consumption Data |
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MD3 | Battery Charge and Discharge Cycle |
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Please see the following for examples of correct and incorrect data for each OEM partner in our associated KB articles for OEM Walkthrough, including our Troubleshooting Guide:
(OEM walkthrough slated Q2 2026)
(OEM walkthrough slated Q2 2026)
Solar System Layout
| Item: | What we’re checking for: |
SL1 | Module layout matching site |
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SL2 | Micro Inverters/Optimizers assigned to modules |
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System Settings
| Item: | What we’re checking for: |
SS1 | Export Settings |
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SS2 | PCS settings |
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SS3 | Battery Settings |
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System Operation
| Item: | What we’re checking for: |
SO1 | All equipment active, operational, and communicating |
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SO2 | No open monitoring alerts |
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SO3 | Cell modem registered |
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