💡 Paid Users:
Here are some top tips to try out! 🤩
1️⃣ Try logging in with your parent's email or any other emails you may have used. You might have another registered account!
2️⃣ If you clicked Forgot Password, don’t forget to check your junk or spam mail for the reset email!
3️⃣ If you click Login/Register and it sends you to a membership page, click Login/Register again!
4️⃣ Double-check your email and password—tiny typos can stop you from logging in!
5️⃣ Make sure your email is typed correctly:
🚀 Use the correct case (e.g. Holly@gmail.com is different from holly@gmail.com)
🚀 Remove any accidental spaces at the end of your email
7️⃣ When you type in the email and password: make sure there is no space at the end. Your cursor should be touching the last letter.
💡 Unpaid Users:
1️⃣ You can only access the platform if you have a paid membership! 🤩
2️⃣ If you had a membership before, it may have expired or been canceled. You’ll need to renew it to get access again. 💫
💡 Common Questions
✨ I clicked login but got redirected to the membership page.
Just click Login/Register again on that page and it should work!
✨ I forgot my password.
No worries! Click “Forgot Password” and check your junk/spam folder too!
✨ I'm not a paid user—why can't I log in?
Only paid members can log in. You’ll need to subscribe to access the platform.
💡 Top Tip
Check your junk mail and double-check every character in your email—it makes a big difference!
💡 Important
Only paid users can access the platform. Make sure your membership is active! 🥹
💡 Still Need Help?
We’re always here to help! Check out related articles
Or hit the orange avatar on the bottom right
Have the best day! 😊