Skip to main content

Protecting Portals with a Password

Add password protection to public Portals.

Edward Boatman avatar
Written by Edward Boatman
Updated today

Add a password to public Portals to restrict access to people who know the password.

Only Admins and Content Managers can add password protection to Portals.

Password proteced portals are only available on the Business and Enterprise plans.

When to use password protection

  • Sharing with external partners who shouldn't have accounts

  • Press kits that need limited distribution

  • Client portals before official launch

  • Any public Portal that needs an extra layer of control

Adding a password to a Portal

  1. Open Portal Settings

  2. Ensure the Portal is set to Public

  3. Find the Password option

  4. Enter your chosen password

  5. Save

How it works

When password protection is enabled:

  1. Visitors go to the public link

  2. They see a password prompt

  3. After entering the correct password, they can view the Portal

  4. The password is remembered for their session

Password tips

  • Use something memorable but not obvious

  • Share the password separately from the link (different channel)

  • Change passwords periodically for sensitive content

  • Use unique passwords for different Portals if sharing with different groups

Password applies to entire Portal

When you password-protect a Portal:

  • All Kits within require the same password

  • Visitors only enter the password once

  • Individual Kits can have additional restrictions

Removing password protection

  1. Go to Portal Settings

  2. Clear the password field or disable the option

  3. Save changes

Learn more

Did this answer your question?