The Link My Books rollback feature allows you to effectively undo and remove previously sent settlement entries from your accounting software (Xero or QuickBooks). This is a powerful tool for correcting mistakes or updating data.
Understanding the Rollback Process
When you use the rollback feature, Link My Books removes all associated entries it originally posted to your bookkeeping software.
For Entire Settlements: If you rollback a full settlement (e.g., from the main dashboard), all parts of that settlement are removed. If it was a split-month settlement with two parts, both parts will be rolled back.
COGS Tracking: If you're using our Cost of Goods Sold (COGS) tracking feature and the settlement included a COGS adjustment, that specific entry will also be rolled back.
The end result is as if you never sent that settlement to Xero or QuickBooks in the first place, leaving your accounting software clean for a fresh send.
Rollback Options
Link My Books offers flexibility in how you roll back your settlements:
Rollback an Entire Settlement
To roll back a complete settlement, navigate to your main settlement dashboard. Find the settlement you wish to undo and initiate the rollback from there.
Rollback Parts of a Settlement
From the view settlement page (by clicking into a specific settlement), you also have the option to roll back individual parts of a split settlement. This is especially useful if:
You only need to roll back one part of a split settlement.
You only want to undo the COGS entries associated with that settlement.
For example, you could choose to roll back just one of the COGS entries linked to a specific settlement:
Rollback Settlements in Bulk
If you need to roll back multiple settlements at once, you can do so using the bulk action menu:
Select Settlements: Hold down the Command (Mac) or Control (PC) key and click on each settlement you want to roll back from your dashboard.
Access Bulk Actions: Once selected, click on the 'Bulk Action' menu.
Initiate Rollback: Select 'Rollback' from the options.
Your selected settlements will be queued for rollback. Once the process is complete, they will show as 'ready to send' again in your dashboard.
Frequently Asked Questions (FAQs)
What if I have already reconciled the entry on my bank statement?
Don't worry! As part of the rollback process, Link My Books first removes any matched payments in your accounting software. Then, the entries themselves (invoices or journals) are voided. This clears the way for you to:
Re-send new versions of the settlement entries.
Re-reconcile these new versions against the original bank statement lines in your accounting software.
Sending settlements after the rollback feature has been used
If you've used the rollback feature on a settlement, you will need to manually send it from Link My Books to your bookkeeping software, even if you have Auto-Posting enabled.
This manual step is a safeguard. It prevents an automatic cycle of rollback and re-posting, giving you the chance to make any necessary changes or corrections to the settlement data before it's sent over to Xero or QuickBooks again.
If you have any questions about this article or feedback on how we could make it better please reach out to the support team via the blue chat icon on the bottom right of the page or via email to support@linkmybooks.com.