All Collections
Account support
Billing
Reasons why your payment failed
Reasons why your payment failed
Updated over a week ago

When Linktree attempts to charge your payment method but fails, it may be due to several reasons.

💡Tip: You can change your payment option if your current payment method is failing.

Reasons:


  • Online/international purchases disabled. Contact your bank or card provider to make sure your card is enabled for online and international purchases.

  • Incorrect billing details. Review and update your billing details to make sure they're correct.

  • Expired or invalid card. Check if your card number and expiration date are correct.

  • Insufficient funds. Check your balance and make sure it's enough to cover the pending payment.

Did this answer your question?