Our Payment Lock provides additional support for our creators that want to monetize the content that they produce. This feature is a simple lock that can be added to a Document Link and any visitor that wants to view the content will need to pay to be granted exclusive access. Once a visitor purchases your Document Link, they'll be able to access the content directly on your Linktree. They'll also be sent a copy of the link to their email address (found within their receipt) so that they can view your document whenever they want.
💡 Tip: For more information on the visitor experience for a Payment Lock, check out this help article.
The Payment Lock on your link is a great option for selling your latest ebook or newsletter, or any other documents you want to include in your Document Link.
🔔 Note: The Payment Lock is only available using our Document Link. We hope to offer this feature for all other link types in the future.
To get started with adding a Payment Lock, all you’ll need to do is connect either your PayPal or Square account as a payment provider and then create your link by following the steps below.
In your Linktree Admin, create a Document Link.
Under the link URL, select the lock icon.
Select the Payment lock option.
Choose your Payment Provider.
🔔 Note: You'll need to set up your Payment Provider first before you can continue creating your Payment Lock. View this help article to learn how to set up your Payment Provider.
Enter the Amount you want your visitors to pay to access the link.
🔔 Note: A limit of $150 USD can be set for a Payment Lock.
Add a Description for your link.
Turn on the toggle under Additional settings if you want your visitors to help cover the process fees.
That’s it! The Payment Lock is live on your Linktree.
💡Tip: You can share your Payment Locked link anywhere. All you'll need to do is head to your Linktree and click the share button on your locked link to find and copy the tr.ee URL. Once you've copied this URL, you can share it with your audience to take them directly to your Linktree and your locked link will be highlighted to grab their attention.
What is the Payment Lock experience for my visitors?
You can learn more about the Payment Lock experience for your visitors by visiting this help article.
What links am I not allowed to use as a Payment Lock?
In line with payment provider requirements and our community standards, a Payment Lock can't be used to sell or distribute adult content. You can learn more about Linktree’s community standards here. For more information on payment provider terms and conditions, view these helpful articles:
🔔 Note: Please be advised that any misuse of the Payment Lock may result in the content being removed or your account being banned.
Is there a limit on the payment value of a link?
Yes, the pay limit on a Payment Lock is $150 USD.
What happens if I delete the link from my Linktree?
If you delete the Document Link that has a Payment Lock, the visitors that paid for the link will still have access to the link by finding the link in the email that they received when they completed their purchase.
💡 Tip: For link campaigns where the Document Link is only available online for a limited time, you should include a Description when you set up your link to notify your visitors of how long the content will be available.
How will I know if someone has purchased my link?
An email from your payment provider will be sent to the email address associated with your Linktree account to let you know that someone has purchased your link. The email will include the time of purchase and which link they unlocked.
💡Tip: If you’re having trouble finding any notification emails in your inbox, check your spam, junk, promotional, or any other alternative folders.