Microsoft has officially ended support for Windows Server 2012 and Windows Server 2012 R2 as of October 10, 2023, leading to the discontinuation of security updates and technical support as referenced in Microsoft's official documentation. This termination of support means that Microsoft will no longer provide security updates, non-security updates, bug fixes, technical support, or online technical content updates for these versions. In response, we have ceased support for our agents operating on Windows Server operating systems before Windows Server 2016 and strongly recommend upgrading to Windows Server 2016 or later.
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​Impact on Our Software and Node.js:
This change significantly impacts our software, specifically our reliance on Node.js, a third-party software package. Node.js is no longer supported on Windows Server 2012 R2, affecting the performance and security of our platform. Consequently, our agents running version 4.2.4 and later may encounter compatibility and performance issues on Windows Server 2012 R2.
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​Our Response and Recommendations:
To maintain the highest standards of security and functionality, we have discontinued support for our agents running on Windows Server 2012 R2. We strongly recommend transitioning to a supported operating system version. Upgrading to Windows Server 2016, or later, is advisable.
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In addition to this, we have updated our documentation accordingly.
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We are committed to assisting our partners throughout this process. Your security and operational efficiency are our top priorities, and we appreciate your understanding and cooperation in this matter. For any additional questions or support, please reach out to our support team via the the Support Chat feature.