Please note that there will be no availability of withdrawals of the following tokens from February 2 - 11 during the Vietnamese Lunar New Year period:
ETC, LTC, ZEC, FCT, DASH, XLM, SIX, NEO, TPAY, QTUM, TRX, SPHTX, VET, CHI, ONT, UBTC, XEM, ETN, XMR.
Withdrawals for these tokens will resume on February 12.
All customer assets are kept in 100% cold wallet storage on a Liquid and, as a result, withdrawals are processed manually.
Thank you for your understanding.