Delete a message:
Select Inbox on the left-hand side of the screen.
Select into the Message you'd like to delete.
Select the trash can icon next to the message.
Select Yes.
Liscio will then replace the Message with: "This message has been deleted by [Name of Firm User]."
Message threads cannot be deleted - only individual messages that have sent can be deleted.
You can only delete a message if you created the message. Otherwise, you may archive the thread, but other users can still see the message if you archive.
Messages from clients cannot be deleted.
To delete a file from a message thread:
Method 1:
Select the Message to view the contents.
Select the X to the right of the preview icon.
Select Yes to Proceed.
Method 2:
Select Files in the Left-Hand Menu.
Locate the File you would like to delete and select it by checking the box on the left.
Scroll to the bottom and select the Trash Can icon.
Only Firm Users can delete Files. Once a file is deleted, it is permanently gone from Liscio and cannot be retrieved. Make sure you have a copy downloaded if you need access to the file.