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Liscio Email Integration (Outlook and Gmail)

Liscio Support avatar
Written by Liscio Support
Updated over a month ago

Email is meant to aid client adoption, making it easier for you to receive information from the client how they wish to communicate - while having it in a secure platform alongside files, tasks, esignatures and more!

The Benefits of using Liscio's Email Integration with Gmail and Outlook 365:

Stay Focused

  • We prioritize emails that are pulled in so firms can focus on the email from or about their clients.

  • Outlook will only sync from the Focused inbox and Gmail will only sync from the Primary inbox.

    • Emails in Outlook's "Other" inbox won't appear in Liscio.

    • Emails from Gmail's Social, and Promotional inbox won't appear in Liscio.

    • Emails filtered or moved to other folders, like Spam or Junk, will not appear in Liscio.

Get a Clear View

  • Convert an email into a Liscio task for someone on the team, yourself, or a client. See task status without sifting through emails or having to "circle back".

Everything in One Place

  • Emails will automatically be associated with the Contact and Account.

    • Pro-tip: Add all email addresses a client uses under their contact record to have all emails pulled in.

Visibility for the Entire Firm

  • End the CC and CC chaos, being looped in an email thread for "visibility". View emails associated with Accounts.
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