Skip to main content

Notify Via Text

Liscio Support avatar
Written by Liscio Support
Updated over 3 weeks ago

Text Notifications in Liscio

Liscio can send text notifications for:

  • Invites

  • The first message in a new thread (but not for replies)

Text notifications are helpful for important updates, like letting a client know their tax return is ready or reaching someone who’s hard to contact by email.

Managing Text Notification Preferences

  • Clients can opt out of text notifications at any time.

  • When someone opts out, you’ll be notified.

  • Clients will also receive instructions on how to opt back in if they choose to resume receiving texts.

To Enable Text Notifications for a Contact:

  1. Select the Contacts tab from the left-hand navigation.

  2. Search for the Contact using the search bar.

  3. Select the ellipsis (three dots) next to +Message.

  4. Select Edit Contact.

  5. Select Additional Details.

  6. Add a Mobile Phone Number.

  7. Select the Allow Texting checkbox.

  8. Select Update Contact.

Two Ways to Notify Via Text:

  1. Select the ellipsis (three dots) in the Contact's profile → Select Send Invite (or Resend Invite).

  2. Select +MessageCheck the Notify via Text box before sending the message.

Did this answer your question?