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Fixing Log In Issues with Eero Plus and Comcast SecurityEdge
Liscio Support avatar
Written by Liscio Support
Updated over 3 weeks ago

If you're seeing a blank white screen or an infinite loading icon while trying to sign in to Liscio, please follow these steps.

Eero Plus Fixing Login Issues Instructions:

  1. Open your Eero App, and from the Discover Tab tap on “Discover” then “Eero Secure.

  2. Tap on “Block & Allow Sites” then “Add Allowed Site” to add a website or domain.

  3. You'll want to input liscio.me when prompted.

  4. Set your access preferences; if you enable “Network” this should allow Liscio access for all devices on the network

  5. Tap on “Done” and double-check that the list view has liscio.me added.

Comcast SecurityEdge Fixing Login Issues Instructions:

  1. Log in to the Comcast Business SecurityEdge portal here.

  2. Select the "Block & Allow Lists" tab

  3. Enter liscio.me and select "Check", then select "Allow" to add the URL to the Allow List (whitelist)

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