Our verification system checks each submission to make sure that they meet the criteria set out by our T's & C's.
Once you've won a prize (whether that's a spot prize or a Jackpot prize) the system will check again and make sure that the correct decision has been made.
Once the submission has been checked the pending sign should disappear. Sometimes there are some lags within the app, so if it is still pending after a few days please feel free to fill out a prize form and if there are any issues our team will get in touch.
Good luck and please let us know if you have any other questions!
My prize says 'pending' what does that mean?
You've won a prize but it's pending...
Written by Simon - Lord of Litter
Updated over 2 years ago