⚠️ Call 111 in emergencies

In New Zealand, the number to call if you need Fire, Police or an ambulance in an emergency is 111.

  • Calling 111 is free. 

  • You can call this number from a mobile phone, even if you have no credit left.  

  • The operator will ask you which service you need and connect you to the right one.

  • If you are not sure if it is an emergency but you are still worried, call 111 and ask the operator. They will help you decide what to do.

⚠️ If it's not an emergency call the Police on 105

If you are sure it is not an emergency but you want to report it to the Police, call 105.

Is it an emergency?

You can call 111 emergency call in situations such as:

  • fire

  • medical emergency

  • someone is badly injured or in danger

  • a serious risk to life or property

  • a crime is being committed and the offenders are still there or have just left

  • you have come across a major public disruption, like trees blocking a road

  • a dangerous situation is happening now or has just happened.

If you are not sure if it is an emergency but you are still worried, call 111 and ask the operator. They will help you decide what to do.

Did this answer your question?