How to claim your refund
Blue Badge Parking Refund Policy
To apply for a refund, please contact our Customer Services team within 28 days of your visit via:
Or use our chatbot on the airport website
What you'll need to include
To process your refund, please provide:
A copy of your Blue Badge
A copy of your boarding pass (must match the Blue Badge holder's name)
Your vehicle registration (to verify car park entry/exit times)
Proof of payment:
If you paid by card: include the first 6 and last 4 digits of the card used.
If you paid by cash: you must have pressed for a receipt at the time of payment and include a copy.
The name on the boarding pass must match the name on the Blue Badge.
Refunds are only issued if the vehicle was parked in the Express Car Park and the stay was 40 minutes or less.
Refunds do not apply to stays in the Short Stay Multi-Storey Car Park or other parking facilities at Liverpool Airport.
Which car parks have accessible blue badge bays?
You’ll find designated accessible bays near the terminal in the following car parks:
Long Stay Car Park
Short Stay (Multi Storey) Car Park
Express Drop Off & Pick Up
Fast Track Car Park
Fast Track Family Car Park
There are no accessible bays in Drop Off 2 or Park Smart car parks.
Need help from your vehicle?
Our Assistance Team is here to help.
Use the yellow call points or call 0151 907 1030 (available 04:00–21:00) from your vehicle.
Please note: LJLA does not offer concessionary car parking for blue badge holders.