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Blue Badge Parking

Travelling passengers with a valid Blue Badge can claim up to 40 minutes of free parking in our Express Drop Off & Pick Up car park.

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Written by Colin Wainwright
Updated over a week ago

How to claim your refund

To apply for a refund, please contact our Customer Services team within 28 days of your visit via:

What you'll need to include

To process your refund, please provide:

  • A copy of your Blue Badge

  • A copy of your boarding pass (must match the Blue Badge holder's name)

  • Your vehicle registration (to verify car park entry/exit times)

  • Proof of payment:

    • If you paid by card: include the first 6 and last 4 digits of the card used.

    • If you paid by cash: you must have pressed for a receipt at the time of payment and include a copy.

⚠️ Both the Blue Badge and boarding pass must be in the same name to qualify.
⚠️ Refunds only apply if the stay was 40 minutes or less in the Express car park.
⚠️ If you stayed longer than 40 minutes, no refund can be issued and the standard tariff applies.

Which car parks have accessible blue badge bays?

You’ll find designated accessible bays near the terminal in the following car parks:

  • Long Stay Car Park

  • Short Stay (Multi Storey) Car Park

  • Express Drop Off & Pick Up

  • Fast Track Car Park

  • Fast Track Family Car Park

There are no accessible bays in Drop Off 2 or Park Smart car parks.

Need help from your vehicle?

Our Assistance Team is here to help.
Use the yellow call points or call 0151 907 1030 (available 04:00–21:00) from your vehicle.

Please note: LJLA does not offer concessionary car parking for blue badge holders.

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