Accurate registration details and clear verification documents can help prevent avoidable account problems. The exact process depends on the operator, country and account circumstances. This guide covers the practical steps to check before registration and how to respond when an identity check needs more information.
Before you create an account
Confirm that the operator accepts customers in your location and that you meet the legal age requirement. Read the account terms, applicable licence information and new-customer eligibility. Use your own legal identity and payment details; another person’s account is not a substitute if you are ineligible.
Check whether you already have an account with the brand or a linked operator covered by its rules. A new email address does not necessarily make an existing customer eligible for another welcome offer.
Register with details you can verify
Enter your legal name, date of birth and current address accurately.
Use an email address and phone number you control.
Create a unique password and enable additional login protection where available.
Enter a registration promo code only in the field specified by the offer.
Read the confirmation messages and complete the operator’s requested checks.
If a detail is incorrect, contact support about correcting it. Do not create another account to work around a verification error.
Know what the operator is asking you to prove
An identity document and proof of address answer different questions. The request should tell you which evidence is required and which formats are accepted. For example, a passport can establish identity, while an accepted household bill may establish an address. A selfie or additional financial information may be requested in particular circumstances.
For Great Britain, the Gambling Commission explains that online businesses must verify age and identity before gambling. Electronic checks may be sufficient; otherwise documents may be requested. Its age, ID and financial verification guide explains these checks. This statement describes Great Britain, not a universal process.
Upload readable documents through a secure route
Use the operator’s verified account upload area or another confirmed secure channel. Follow the specific rules on document type, validity, file format and visibility. Show the requested details clearly and avoid glare, cropped edges or unreadable text. Do not alter a document to make it appear to match account information.
Follow the operator’s instructions if masking permitted payment information. Never disclose a password, one-time login code or card security code as part of verification. If a request seems suspicious, contact support through the operator’s official website.
If a check is rejected or still pending
Ask which document or detail failed, whether the rejection concerns readability or a mismatch, and what replacement is acceptable. Submit the requested correction rather than repeatedly uploading the same file. Keep the submission reference and date.
There is no universal verification deadline. The Commission notes that electronic verification and document review can take different amounts of time. A listed withdrawal speed should not be read as a guarantee that every identity check finishes within that period.
Protect access after registration
Keep recovery details current, sign out on shared devices and do not share accounts. If you lose access, use the official recovery process and ask support to verify ownership. If the account is restricted for self-exclusion or another protective measure, do not try to bypass the restriction with a replacement account.
LiveScore Sport cannot verify documents or unlock operator accounts. Contact the operator for account-specific decisions and use gambling services only where legally available.
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