How to Purchase a Ticket or Register for an Event
You can purchase a ticket or register for an event through Liveto's event pages at https://events.liveto.io/, or for some events, also through the event's official website. Use the button on the page to select your desired tickets and fill in the necessary information. After filling in the information, you can choose your payment method. Tickets will remain in your shopping cart for 15 minutes unless the purchase time is extended by refreshing the page. Purchasing tickets or registering does not require creating a Liveto account.
Can I Purchase Tickets from a Physical Location?
Liveto does not have a physical location, and tickets cannot be purchased from outlets such as R-kioski or other services. The event organizer may have their own physical ticket sales point, for which you can get more information directly from the event organizer.
How to Purchase Tickets from a Seating Chart
For some events, a seating chart is available for purchasing numbered seats. Select your desired seats by clicking on the seating chart image and choosing the desired locations. Then, select the ticket type if applicable and add the tickets to your cart. You can also zoom in and out of the seating chart using the + and - icons. Tickets purchased through the seating chart will display the row and seat number.
Are Tickets Numbered?
Tickets are not numbered or pre-assigned unless they are purchased from the seating chart. Tickets bought through the seating chart will display the row and seat number.
Are There Additional Costs for Purchasing Tickets?
In the Liveto store, you can see the ticket price, which includes any applicable service fees. Additionally, an order processing fee of €1,50 (including VAT) is added to each order.
Cancellation Insurance
Liveto does not offer cancellation insurance for tickets.
How Discount Codes Work
If a discount code is available for the event, you can enter it in the "discount code" field during the purchase process. If the code does not work, please check the spelling and validity with the event organizer.
Can I Reserve Tickets and Pay Later?
Liveto does not have a reservation system for tickets. Each purchase is binding.
Can I Join a Waiting List for Tickets?
Liveto does not have a waiting list for tickets.
Creating a Liveto Account
Purchasing tickets or registering for events does not require a Liveto account. However, here you can create an account if you wish. To do so, follow these steps:
Enter Your Email: Start by entering your email address in the designated field.
Confirm Your Email: Confirm your email by using the activation link sent to you or by entering the code provided in the email on the login page.
Complete Account Setup: Finish creating your account by entering your user details.
With a Liveto account, you can view your purchases and download your tickets. Note: The Liveto account must be created with the same email address used for purchasing tickets or registering for events.
Deleting a Liveto Account
To delete your Liveto account, you can contact us at asiakaspalvelu@liveto.io.
Changing Your Liveto Account Password
To change your Liveto account password, go to the "Forgot your password?" section here. You will receive instructions for changing your password via email.