You may have uploaded a video to YouTube, that you ultimately want to add to a campaign, and are seeing a message stating "This video is being processed - It will be ready in about 10 minutes."
If after waiting approximately 10 minutes and your video does not appear on your campaign, try:
- In your YouTube account, ensure that the video is set to public. Private videos will not show on your campaign.
- Remove the YouTube link that you previously added to your campaign.
- After ensuring the video settings are correct, re-add the link to your campaign and then republish.
If you are still having issues, please contact support@livingtree.com.