On a Livingtree Give campaign, campaign creators have the option to allow its donors to make monthly recurring donations to that campaign.
NOTE: A PayPal account is required in order to make monthly recurring donations on the Livingtree Give platform. There is currently NOT a way to make monthly recurring donations DIRECTLY from a credit/debit card or a bank account without a PayPal account.
Monthly Recurring Donations can be deducted from:
- A credit or debit card linked to your PayPal account
- A bank account linked to your PayPal account
To make monthly recurring donations to a campaign, follow the steps:
- If you currently do not have one, sign-up for a PayPal account
- Link a credit and or debit card OR link a bank account to your PayPal account. This linked account will be the source from where your monthly recurring payment is deducted from
- Go to the campaign on Livingtree Give where you would like to set up your monthly recurring donation
- Click on the "Give" button, which takes you to the campaign's second page. On the lower left-hand side, locate the monthly recurring payments section. Check the checkbox in that section and the monthly recurring donation frequency options appear.
5. Select your desired monthly recurring donation frequency:
- The first (top) option allows you to set the number of months for your monthly recurring donations, until the campaign's end date. If you have selected more months than the number of months that your campaign remains published, any monthly recurring payments after your campaign's end date will not be processed.
- The second (bottom) option allows you to set an end date for the monthly recurring donations, regardless of the campaign end date. In this case, if the campaign's end date has been reached, monthly recurring donations will continue until the end date selected here.
Note: Monthly recurring donations require that one donation be made "today" (IE - the same day that the monthly recurring donation is set, which is the first in the series) and made in the same $ amount, and is debited on the same day each month.
6. On the same page, select all options and complete all information in the open fields that are required to pay for your donation (IE - donation amount, your information, other information requested on the campaign, etc). Once the required information is complete, click the yellow PayPal Checkout button.
7. A PayPal login popup appears. Enter your PayPal account login credentials (email or phone number and password) associated with your PayPal account.
8. A popup displaying all credit and debit cards and or bank accounts linked to your PayPal account, appears. Select which account you want your monthly recurring donation to be debited from. Once selected, click the Continue button.
9. Your monthly recurring donation is now processed. You will receive an email from PayPal confirming today's donation. You will receive the same email receipts (on the same day each month and in the same amount) for the remaining months in your set series as the recurring payments are processed.
If you have any donation processing issues or need to cancel a monthly recurring donation, contact Livingtree Support at firstname.lastname@example.org.
If you have inadvertently made a donation and need a full or partial refund, contact PayPal support for help.