Known Issue: Inbox Screen Dark IOS App

Users are viewing inbox section on IOS as black.

Michael Cash avatar
Written by Michael Cash
Updated over a week ago

When in the IOS app users are not seeing inbox messages and/or are unable to see compose screen correctly.  Screen is black when viewing (see below picture examples). 

Our engineering staff has been made aware of the issue and are working on a fix.  

In the meantime users can resolve this issue by turning off dark mode in IOS from their brightness settings.
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To turn Dark Mode on or off from Control Center, pull down from the top-right corner of your device, then touch and hold the brightness control 

. Then tap 

 Dark Mode On or 

 Dark Mode Off.

From settings you can do this by completing the following: 

  1. Go to Settings > Display & Brightness.

  2. Select Light to turn off Dark Mode.
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