Livingtree Give Support

Support Articles for Livingtree's Fundraising Platform (LT Give is Formerly Known as "Edbacker")

Eric Letada avatar Michael Cash avatar
65 articles in this collection
Written by Eric Letada and Michael Cash
Campaign Promotion

Guide: Campaign Promotion Best Practices

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Written by Eric Letada
Updated over a week ago

Contacts Tool: What are Contacts in LT Give? How can I create a contact manually or upload contacts in bulk via a template?

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Written by Eric Letada
Updated this week

Contacts Tool: How can I create, apply and remove a "Contact Type" for a contact?

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Written by Eric Letada
Updated this week

Promote/Email Tool: How can I send a "one-time" mass-email to my contacts to help promote my campaign?

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Written by Eric Letada
Updated this week

Promote/Email Tool: How can I create and save/edit an Email Template for later use?

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Written by Eric Letada
Updated over a week ago

Video: Promote Email Tool: Scheduled Mass-Emails" using my campaign's Promote/Email Tool?

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Written by Eric Letada
Updated over a week ago

Social Media Share Tool: What is the "Social Media Share" Tool? How can I easily share my campaign on Social Media once published?

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Written by Eric Letada
Updated over a week ago

Leaderboard Tool: What is a campaign "Leaderboard" feature and how can I use it to create "competition" around my campaign?

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Written by Eric Letada
Updated over a week ago

Campaign Update Tool: Is there an easy way to send a campaign "update" to donors who had previously donated to my campaign?

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Written by Eric Letada
Updated over a week ago

Public Pages: What is my LT Give "Public Page"? How can I use it to help promote my campaigns?

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Written by Eric Letada
Updated over a week ago

Public Pages: How can I find my LT Give account "Public Page"?

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Written by Eric Letada
Updated over a week ago
Donor FAQs and Troubleshooting

Do I have to have and use a PayPal account in order to make a donation/payment? What methods of payment are accepted by Livingtree Give?

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Written by Eric Letada
Updated over a week ago

How can I make a payment (donation) to a campaign with a credit or debit card? Do I have to use a PayPal account in order to make a payment?

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Written by Eric Letada
Updated over a week ago

Are donations made to Livingtree Give campaigns Tax Deductible?

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Written by Eric Letada
Updated over a week ago

As a donor, will I receive an email receipt for my donation?

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Written by Eric Letada
Updated over a week ago

As a donor, how can I make Monthly Recurring Donations to a Campaign using a Credit/Debit Card or Bank Account Linked to my PayPal account?

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Written by Eric Letada
Updated over a week ago

As a donor, how can I make a donation "On Behalf Of" a student?

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Written by Eric Letada
Updated over a week ago

As a donor, how can I share a campaign with my friends, family, connections, etc. using social media?

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Written by Eric Letada
Updated over a week ago

As a donor, I inadvertently made a donation that I did not mean to make OR have donated an incorrect amount. Who can I contact for help?

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Written by Eric Letada
Updated over a week ago

As a donor, I have received an error when attempting to put a donation through. Who can I contact for help?

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Written by Eric Letada
Updated over a week ago

As a donor, I am having problems with my donation/payment to a Livingtree Give campaign. Who can I call for help?

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Written by Eric Letada
Updated over a week ago