Steps to reproduce the issue:
- If you have recently changed your username/email address within the Settings > Account Settings > "Email" section of your LT Give (Edbacker) account.
2. You attempt to login at the LT Login screen and receive an error stating "Invalid Email" or "Email not found" message and cannot login.
This is caused by a recent merging of platforms within our website, and can currently only be fixed on the backend by our engineering team.
Contact support, either by emailing us at firstname.lastname@example.org OR via the chat bubble at the bottom right of the screen. Please provide your name and the email address that you changed your username to. Our support/engineering team will fix this on the backend.
Our engineering team is working on the current fix that will prevent the error from being generated.