Access Account Payment Methods & Billing
Manage your LMN subscription billing, update your payment method, set up autopay, view invoices, and pay a balance through the secure Stripe billing portal linked from your LMN account.
In this article:
Before you begin
You must be logged in to LMN with Security Admin permissions to see the Subscription page. If you don't see it, ask a teammate with Security Admin access or contact our Support Team.
Access Your Account Payment Methods & Billing
Follow these steps to reach your Stripe billing portal through LMN.
Log in to your LMN account.
Click the Settings (gear) icon.
Go to Account, then select Subscription.
Click Billing & Payment Information. You are redirected to the Stripe Portal login page.
Enter the email address associated with your Stripe billing portal.
Open the secure login link sent to that email to enter the portal.
⚠️ Use the email tied to your Stripe billing portal. Other email addresses will not receive a working login link.
What You Can Do in the Portal
Once you're in the Stripe billing portal, you can:
Update or add a payment method.
Set a default card.
View and download invoices and statements.
Pay an open invoice or an outstanding balance.
Setup ACH / Autopay
To have future charges run automatically:
In the Stripe billing portal, add a bank account as a payment method.
Set it as your default so upcoming charges are collected automatically.
💡 If you don't see an option to configure autopay, contact our Support Team for help.
Accepted Payment Methods
The following card types are accepted:
Visa and Visa Debit
Mastercard and Mastercard Debit
American Express
Interac Debit and Discover are not accepted.
Troubleshooting
Didn't receive the Stripe login email? Check your spam or junk folder, and confirm the email you entered matches your Stripe billing email. If it still doesn't arrive, contact our Support Team to confirm or update your billing email.
Portal won't open? Disable any pop-up blocker for the LMN and Stripe pages, then try again
Can't see the Subscription page? Confirm you're signed in with Security Admin permissions.
Need more help? Contact our Support Team by email at lmn-support@granum.com, through Live Chat, or by phone at (888) 347-9864
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