This Best Practices article is for a simple design/build enhancement. These steps will walk through the core workflow suggested by LMN used across all design/build estimates. Note that the only time this estimating process would potentially change is for multi-property work, or very large design/build projects.
In this article:
Step 1: Create a Design/Build Estimate
Navigate to the Customer's Contact Record: CRM > Contacts.
Find & open the Lead created during the Kick-off Call.
Click into the Estimates tab
Click + New Standard Estimate. LMN offers two estimate types. The Standard Estimate is ideal for projects that require milestone payments (e.g., enhancements, design-build installs).
You’ll land on the New Estimate setup screen.
Confirm the correct Contact and Jobsite are selected. You can change these if needed.
Fill in the following: Division, Project Name, Salesperson/Estimator.
This data will feed into Analytics for future tracking/reporting.
When finished, click OK to move forward.
Review customer info in the Customer Info tab.
This section provides a high-level view of the estimate.
Key fields to note:Click the Workareas + Pricing tab
Click + Add Work Area:
Fill out the following information:
Work Area Name: "Bed Mulching"
Cost Code: "Enhancements"
Notes: (Skip for now)
Click OK to add the Work Area
Click Add Items + Templates to add items to the Work Area
Add the following from their respective tabs:
Labor: Design-Build Labor (previously edited)
Equipment: Crew Truck (+ Install Trailer)
Material: Search for and add Mulch - Cedar - Black
💡Tp: It is highly recommended that you use a Work Area Template to add in your items. It will make estimating more efficient and more accurate since there is less risk of forgetting a material, piece of equipment, or labor item!
Once added, close the item menu by clicking the X.
Click $ Edit Pricing
Update Quantities
Set Design-Build Labor QTY = 16 hours (2 crew members, 8 hours each)
Set Crew Truck QTY = 1 Day
Set Mulch QTY = 6 units
LMN will automatically update Total Cost, Breakeven, Total Price, and Net Profit based on the Price List
Click Save to preserve your progress.
Add Client-Facing Notes. Open the Client Notes tab.
Click open Bed Mulching and enter a brief note that will appear on the customer’s proposal.
Example: “Includes delivery, install, and cleanup of 6 yards of cedar mulch.”
💡 If needed, tools like ChatGPT can help draft professional proposal language.
When finished, click Save Changes at the top.
💡 See the Production Rates article to calculate quantities quickly and consistently. |
Relations | Link enhancement or change orders to the original estimate. |
Estimate Date | Date the estimate was created |
Estimate Close Date | Set manually or auto-filled if sent via the LMN Customer Portal |
Estimate Status | Used to track progress (e.g., Pending, Sold, Lost). Statuses can be customized. |
Referral Source | Optional field if the referral differs from the original lead source. |
⚠️ Note: If applicable, taxes will be shown during proposal generation based on your account settings.
Step 2: Publish and Send Proposal
Click Email/Publish Proposal
Configure and customize the Email Message.
Click Email & Publish to send the proposal to the customer.
Step 3: Monitor Proposal Approval & Activity
Click CRM > Portal Activity
Filter by Proposal Approved to check for approvals.
If you are the Reply-to Contact or Salesperson, monitor your email inbox for:
Estimate comments
Approval notifications
General emails about the estimate
Step 4: Next Steps Based on Approval
Generate Contract
Generate Invoice for Milestone 1
Publish Invoice for Payment for Milestone 1
Step 5: Transition to Job Creation Phase
When Milestone 1 Payment is Received:
Navigate to CRM > To-dos & Requests
Create a To-Do for the Ops Manager with the status Ready to Move to Job Creation Phase.
Need more help? Contact our Support Team by email at lmn-support@granum.com, through Live Chat, or by phone at (888) 347-9864
Signup for our Live Webinars or learn more about attending our in-person Bootcamps HERE.
Missed a live session? Explore our recorded Webinar Library for on-demand training from the Granum team!