Set up
Side panel → Settings → Email template.
Pick a preset (e.g., Request info) or click Edit template.
Set default CCs and update your footer/signature.
Preview or Send sample, then Save.
Settings → Company profile: add Company name, MC, DOT, phone to transfer, address, and agent name.
Notes
Templates are plain, scannable, and outcome‑first.
AI refers to your profile when brokers ask for details.
Combine with Smart Filters to send the right message even faster.
