Skip to main content

Troubleshooting

Fix common issues: buttons missing, calculator not visible, factoring not loading, or AI emails not sending.

Updated over 3 weeks ago

DAT not loading or “You have been blocked”

If you see this screen when clicking Open DAT, the issue is with regional access — not LoadOps.

Try this:

  1. Use a VPN or a US-based proxy.

  2. Refresh and sign in again once DAT loads.

  3. Reopen the LoadOps extension.

DAT occasionally limits traffic from certain regions.

Using a US VPN (for example, Chicago or Dallas region) usually resolves it.

Buttons not showing in DAT

  • Refresh the tab.

  • Confirm you’re signed in.

  • Check the toolbar icon is active.

Profit calculator missing

  • LoadOps icon → enable Profit calculator → refresh.

Factoring score not visible

  • Settings → Factoring → select provider.

  • Log in to RTS, WEX, or Triumph.

AI emails not sending

  • Confirm email connection.

  • Switch the thread to Manual, send once, return to AI.

  • Check browser pop-up permissions.

Still stuck? Please contact support.

Did this answer your question?