Summary
The following new features have been added for a better customer experience:
Contact Number in Uber Loads
Reminder Email for Missing BOL
Scan Document Feature
Partner Carrier Selection for Vehicle Balance
Late Loads - New Workflow Pill
Late Reason Codes
1. Contact Number in Uber Loads
The contact number for Uber loads has now been added in the Loadboard section. Users can now contact Uber Freight using the mentioned contact number.
2. Reminder Email for Missing BOL
Users can now send a reminder to external carriers for missing BOL. A request will be sent to carriers to submit BOLs against brokered loads that have the status as completed but are missing the BOL document.
The carriers can then send the BOL via the drivers’ app or reply to the email with an attachment.
Dispatch > Loads > Missing BOL
The BOL will then appear in the load doc section of the load.
3. Scan Document Feature
Users can now scan and upload documents for loads. A scanner needs to be attached to the computer in order to scan the documents and upload them.
Dispatch > Loads > Load > Load Docs
To scan the documents, make sure that the setting is enabled from the global settings and VindaSoft SDK and Web Service have been downloaded. The link for both is provided in the settings section.
4. Partner Carrier Selection for Vehicle Balance
Users can now select the partner carriers from the ‘Payable to’ field in the vehicle balance.
Financials > Balances > New Vehicle Balance
Users can also associate an additional pay or deduction to a partner carrier from Partner Carrier Settlements.
Settlements > Settlement Management > Partner Carrier Settlement
5. Late Loads Column
A new column for Late Loads has been added to the Loads module. Any load that's current date/time is past the scheduled date/time will be displayed in the pill. All loads (regardless of status) that are past the scheduled date on load with no update will be displayed under this pill e.g. If a load should be in transit at noon, and the current time is 12:15, then it will be displayed.
The Late Loads pill has the below columns on the grid. All other columns can be added by clicking on the eye icon.
Event Info (Get from Location/milestone section)
Pickup/Delivery (showing origin and destination)
Location (last reported location)
ETA to destination
Next Stop Info
Pickup From
Pickup To
Delivery From
Delivery To
Late Reason
The Late Reson column has a list as a dropdown to select from for each load. This dropdown will consist of the following items:
Equipment
Driver Failure
Dispatch Error
Brokerage Failure
Theft
Shipper not ready
Shipper scheduling error
Shipper documentation error
Shipper yard issues
Shipper loading errors
Shipper previous stop delay
Consignee delays
TJX Forecasting/Scheduling
TJX relevant information communication
unknown traffic delays
weather/ natural disasters
civil unrest
DOT compliance
carrier dispatch error
Driver not available
Driver related
insufficient time to complete delivery
Mechanical breakdown
missed pickup
other carrier related
previous stop
shipment overweight
shipper related
consignee related
customer requested future delivery
insufficient delivery time
insufficient pickup time
past cut off time
Accident
Other
railroad failed to meet schedule
road condition
Train Derailment
Weather / Natural disaster
missed delivery
held per shipper
normal appointment