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Creating entities and users in your channel
Creating entities and users in your channel

How to create entities and users within your channel

Jessica avatar
Written by Jessica
Updated over 2 weeks ago

Creating Entities:

Entities allow you to control the organisations that can log in to your channel.

To add a new entity:

1. Navigate to Organisation and select Entities

2. Click the Add button

3. Fill in all the mandatory information denoted by an asterisk (*)

4. Save the new entity


You can now add users to the new entity.

Creating users:

You can create, manage and assign users within your channel to specific entities.

  1. Navigate to Organisation, then Entities

  2. Find the entity you want to review, or add new users to by searching or clicking the left/right arrows.

  3. Scroll to Users for this Entity (From here you can review existing users)

  4. Click on Add to add a new users

  5. Fill in all mandatory information for the new user denoted by an asterisk (*) and click save

    Note: Permissions Groups & Application Role will need to be complete.

    The user should now be setup and ready to access the channel. By default, the user will receive a registration/welcome email, but it's possible for this alert to be disabled in your channel.

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