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ubank Identification Requirements
ubank Identification Requirements

This Article will confirm all ID requirements for ubank.

Liz avatar
Written by Liz
Updated over a week ago

Applicant identity requirements depend on the applicant's citizenship status. All ubank applicants must either be citizens or permanent residents.

Australian Citizen

One of the following:

  • Australian Passport 

  • OR  Drivers Licence and current or previous address.

  • OR Green Medicare Card and current or previous address.

Permanent Resident

Must provide:

  • Green Medicare Card and current or previous address. 

Identity Check Failures

If you have an error with ID Verification, please check the following 5 points:

  • In the Medicare Card section: you are ONLY entering the middle name / initial IF it's on the card. NOT the full name

  • Applicant Names are exactly as per their ID documents

  • Date of Births are correct

  • Address is correct

  • Ensuring Citizen or Permanent Resident has been selected correctly

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