When using Loanapp, there are minimum hardware and software specifications required for it to operate correctly. Simpology cannot guarantee that the platform will run properly if the minimum requirements are not adhered to.

Chrome is the Google browser and is the recommended browser to use with Loanapp. Chrome auto-updates on a regular basis (on Windows and Mac).

Recommended Version: most recent

Minimum Version: 45

How to find out what version of Chrome you are running

Double click on the Chrome icon.

Select the three lines icon in the top right hand corner.

Select Help.

Select About Google Chrome.

The version of Chrome will appear in the browser window.

You may still need to clear the cache for the platform to work correctly.

Also referred to as Mozilla, Firefox was one of the original browsers on the market. Firefox is set to automatically update on a regular basis (on Windows and Mac) but manual updates can also be done. Read this article to find out how.

Recommended Version: most recent

Minimum Version: 40

How to find out what version of Firefox you are running

Double click on the Firefox icon.

Select the three lines icon in the top right hand corner.

Select the Question Mark icon.

Select About Firefox.

A popup box will appear which displays the version of Firefox.

You may need to clear the cache as well.