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Mini Case Study: Time Savings
Mini Case Study: Time Savings

Saving hours when responding to reviews

Henry Coleman avatar
Written by Henry Coleman
Updated over a week ago

LocalClarity provides complete visibility to reviews across all locations and review sources in a comprehensive Review Dashboard. Critically, each review source integration is designed to pull in all historic reviews and responses. Brands can achieve unprecedented visibility to customer feedback in a matter of minutes on their very first day on the platform.

Case Study: The VP of Marketing at an e-commerce retailer wanted a better understanding of how the feedback from past customers was influencing new customer acquisition. The company identified 11 distinct customer feedback sources. The process of collecting, organizing, aggregating, and then reporting on this content consumed hundreds of hours over the course of a two-year project.

LocalClarity provided automatic aggregation of data and comprehensive reporting in a single dashboard in a matter of minutes, all while providing greater visibility and real-time insights going forward.

The Result: A simplified workflow, saving 20 hours a month of tedious effort each month for the marketing team. Looking at just the reporting aggregation, LocalClarity provided a 500% ROI on just the time savings.

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If you're interested in running this same case study for your company, please email us at hello@localclarity.com to apply.

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