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"Insufficient permissions to access the resource" Error Message
"Insufficient permissions to access the resource" Error Message
Henry Coleman avatar
Written by Henry Coleman
Updated over 2 years ago

If you've received this error message in your Outbox it is because you no longer have access to that location.

Resolution:

This can happen for any number of reasons, but there are a two options to address and resolve this issue,

  1. Check internally within your organization to see who you may need to coordinate with, including agencies your company may have hired to assist in management on behalf of the brand.
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  2. Request management if you'd like to set into motion a transfer of ownership from the current owner or be added as a manager.

Once you've gained access to that location you can re-establish your connection through LocalClarity, following the steps taken to initially connect.

If you're still not able to gain access to that location, contact us at support@localclarity.com, we may be able to help.

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