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I am experiencing difficulty accessing certain pages or features on your website. What steps can I take to resolve this?
I am experiencing difficulty accessing certain pages or features on your website. What steps can I take to resolve this?
C
Written by Connor McGrath
Updated over 4 months ago

We apologize for any inconvenience you are experiencing. Here are a few different solutions that have worked for other customers with similar issues:

  1. Try using an incognito window in Chrome. This can help eliminate any issues related to your browser's cache and cookies.

  2. Clear your browser's cache and cookies. These temporary files can sometimes cause issues with accessing certain pages or features.

  3. Use a different browser. Sometimes the issue may be specific to one browser, so switching to a different one can help.

  4. Close out any other tabs. If you have a lot of tabs open, it can cause performance issues that may impact your ability to access certain pages or features.

  5. Restart your page session. If you've had the page open for a while, sometimes it can help to refresh the page or restart your browser.

We hope that one of these solutions helps to resolve your issue. If you still require assistance, please don't hesitate to contact us at support@shoplocale.com. Our support team is always here to help.

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