We understand how frustrating it can be when your delivery is delayed or hasn't arrived. The quickest way to receive a resolution is to email us at support@shoplocale.com. Our customer service team will investigate the issue and work with our team to determine the cause of the delay and provide you with an update on the status of your delivery. Please be sure to include your order number and any relevant details in your email so we can quickly locate your order and provide the best possible assistance. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.