Depending on the workflow your company uses, they may require the skills and a can-do-attitude from an Authoriser to decide the fate of their traveller(s).
As an assigned Authoriser within the Locomote Corporate Travel Platform, it is your role and responsibility to review and approve or decline quotes, submitted by Travellers, Travel Arrangers and/or Travel Consultants.
If you are unable to Authorise the trip as you'll be away, you can delegate your duties to another Authoriser by following this article. Otherwise the Traveller can forward authorise onto another authoriser.
Authorise a Quote
From the Dashboard open the relevant trip in the Awaiting Authorisation tab that should have a Quote Issued state
By default the Quotes page will appear; Review the trip details and any quote(s) listed at the bottom of the page
To view the quote, click View to the right-hand side of the quote name
To discuss with the Traveller, Travel Arranger or Travel Consultant, you can send a message to any parties involved to get further information, prior to authorising the quote by clicking Discuss
If you need to defer to another Authorsier, click Forward Authorisation
Otherwise if all is good, authorise the preferred quote by clicking Authorise to the right of the quote(s)
The parties involved (ie. Traveller, Travel Arranger) will be receive an email, notifying them what has occurred and the next steps in the process.
Decline a Quote
From the Dashboard open the relevant trip in the Awaiting Authorisation tab that should have a Quote Issued state
By default the Quotes page will appear; Review the trip details and any quote(s) listed at the bottom of the page
To view the quote, click View to the right-hand side of the quote name
To discuss with the Traveller, Travel Arranger or Travel Consultant, you can send a message to any parties involved to get further information prior to declining the quote by clicking Discuss (this is recommended, as the Travel Arranger/Consultant can edit the quote)
If you need to defer to another Authorsier, click Forward Authorisation
Otherwise if you do not approve of the (preferred) quote, click Decline All Quotes
The parties involved (ie. Traveller, Travel Arranger) will be receive an email, notifying them what has occurred and the next steps in the process.
Note
The state of the itinerary will be Itinerary Declined, however the shell of the trip request will remain be open. For the Traveller, there are a few of options after the quote has been declined.
Submit a new quote via Continue Booking
Cancel the Trip altogether via clicking Cancel Trip
Click Discuss and find out why the quote was declined.
