"There are risks and costs to action. But they are far less than the long ran risks of comfortable inaction." - John F. Kennedy

Risks are apart of our every day life, just as much as choices. We make choices based on the data we have, we make decisions around risk, with the same process; review and analyse the data and come to a decision, a choice. Risk management and duty of care are high on your company’s list of concerns, and knowing that you have done everything possible before your staff travels are just as important as what happens while they travel.

The Country Risk module leverages data directly from the Australian Department of Foreign Affairs & Trading (DFAT) and displays a risk rating notification for each country the traveller is visiting. Company Administrators can also configure an alternative risk rating source by creating a Country Risk list.

Note

If a workflow is configured with the Country Risk List option, a disclaimer will appear for all users reviewing the trip request.

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Country Risk Requirements

  • When a Traveller / Travel Arranger submits a trip request the user will be advised of the risk rating of the destination via the Country Risk module

  • Once the trip request has been submitted - and risk authorisation is required - an email will be sent to the Risk Authoriser assigned to the Traveller's profile

Configure Country Risk Module

  1. Click Admin link in the user Avatar menu

  2. Click Workflows located on the left-hand panel of the screen

  3. Click on the name of the workflow to containing the Country Risk module

  4. Click on the cog next to the Country Risk module

  5. Select an option from the Country Risk List menu

  6. Select a Risk Threshold* from the drop-down menu options

  7. Type in any additional information for the trip requestor in the Message field box (if applicable)

  8. Click Save to update your changes.

Need to Know

*The threshold that you select will trigger a risk authorisation process for that threshold and above

Create Country Risk List

  1. Click Admin in the user Avatar menu

  2. Click Country Risk List located in the navigation panel to the left-hand side, below Workflows

  3. Click on the New Country Risk List

  4. Name your list, enter the Fallback message that you wish to display (optional) and click Save

  5. Click on your Country Risk List name to begin configuring the risk rating for each country

  6. You can set a Risk rating for every country ie. Normal precautions (defaulted for each country); High degree of caution; Reconsider travel and Do not travel.

  7. As well as a message for the Traveller (if required)

  8. Once you have completed your settings click Save.

Edit Country Risk List

  1. Click Admin in the user Avatar menu

  2. Click Country Risk List located in the navigation panel to the left-hand side, below Workflows

  3. Click on the name of the Country Risk List to edit the risk ratings of each company

  4. OR click Edit to change the name of the list and/or fallback message

  5. Click Save to update your changes.

Export Country Risk List

  1. Click Admin in the user Avatar menu

  2. Click Country Risk List located in the navigation panel to the left-hand side, below Workflows

  3. Click Export to CSV next to + Country Risk List

  4. A pop-up window will appear, prompting you to select the location where you would like the report to be saved; once a location has been selected (and the filename is correct) press Save

  5. Open the report by clicking on the downloaded file; whatever your default CSV program is (eg. Microsoft Excel) will open. From here you can format the data however you please.

Delete Country Risk List

  1. Click Admin in the user Avatar menu

  2. Click Country Risk List located in the navigation panel to the left-hand side, below Workflows

  3. Click Remove next to the Country Risk List to be deleted

  4. Click Yes to confirm the deletion.

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