If you're experiencing issues like slow performance, missing features, or glitches in the Log Ninja app, this guide will help you resolve them quickly by:
Clearing your phone's cache
Ensuring your app is up to date
What is Cache?
Cache is temporary data stored on your device to help apps load faster. Over time, this data can become outdated or corrupted, causing issues.
Clearing the cache for specific apps can help resolve performance issues, free up storage, and fix problems like crashes or slow loading times without affecting your app data.
You should consider clearing the app’s cache when experiencing:
Slow app performance
Login issues
Features not working properly
How to Clear Cache on Android Devices 🤖
You can clear either the app cache or the system cache.
Option 1: Clear the Log Ninja app cache
Open the Settings app.
Select Apps or Apps & Notifications.
Locate and select Log Ninja.
Tap Storage.
Tap Clear Cache.
Option 2: Clear the system cache (may vary by device)
Power off the device.
Press and hold Power and Volume Up to enter Recovery Mode.
Use the volume buttons to highlight Wipe Cache Partition.
Confirm the selection and reboot the device.
Note: Some newer Android versions do not allow system cache clearing without a factory reset. Older devices may allow it through Recovery Mode.
💡 More information: How to clear cache and cookies on Android
How to Clear Cache on iOS Devices 🍎
Apple does not allow users to clear the system cache directly. However, you can manage app cache using the following options:
Option 1: Offload the App
Go to Settings > General > iPhone Storage.
Select Log Ninja.
Ensure Offload App is enabled.
Tap Offload App.
Confirm by tapping Offload App again.
Notes:
Offloading removes the app but retains its documents and data. Reinstalling the app restores it with your saved data.
This clears some app cache and frees storage space, but it does not remove all data.
Delete App will remove the app and all related cache/data. Reinstalling will not restore saved data.
Option 2: Delete and Reinstall the App
Go to Settings > General > iPhone Storage.
Select Log Ninja.
Tap Delete App.
Confirm by tapping Delete again.
To reinstall, download the app from the App Store.
Option 3: Clear Safari Cache
Go to Settings > Safari.
Tap Clear History and Website Data.
💡 More information:
Why Uninstalling & Reinstalling Log Ninja Can Help
Sometimes the app may experience glitches or unexpected behaviour due to common issues:
Outdated version – Missing critical bug fixes, security patches, or performance improvements.
Uncleared cache – Old data may cause login failures, syncing issues, or feature glitches.
Corrupted files – Updates may not install cleanly, leading to crashes or unexpected behaviour.
Uninstalling and reinstalling the app provides a clean start with the latest version and often resolves these issues immediately.
Option 1: Manually Reinstall the App
Delete/uninstall the app from your device.
Go to the App Store 🍎(iOS) or Google Play Store 🤖(Android).
Reinstall Log Ninja to ensure you have the latest version.
Option 2: Enable Auto-Updates (Recommended)
Enabling auto-updates ensures your app always has the latest features and bug fixes.
Android (Google Play Store) 🤖:
Open the Google Play Store.
Search for Log Ninja.
Tap the Log Ninja app.
Tap the three-dot menu and enable Auto-update.
💡 More information: Enable Auto-Updates on Android
iOS (App Store)🍎:
Go to Settings > App Store.
Under Automatic Downloads, toggle on App Updates.
💡 More information: Enable Auto-Updates on iOS