If you encounter 404 "Not Found" errors when refreshing pages or opening links in new tabs, this is often due to browser caching issues. Here's how to resolve these errors:
Quick Fixes
Perform a hard reload using:
Windows/Linux:
Ctrl+Shift+RmacOS:
Cmd+Shift+R
Clear your browser cache and cookies for the site
Try opening the page in an incognito/private window
If Issues Persist
If the quick fixes don't resolve the problem, try these additional troubleshooting steps:
Verify the URL for typos or missing characters
Log out and log back into your account
Disable browser extensions temporarily
Restart your browser
Try accessing the site from a different browser
Note: Browsers can implement "negative caching," where they store 404 responses in their cache. This means even after a resource becomes available again, your browser might still show the old 404 page when opening links in new tabs.
If you continue to experience a high volume of 404 errors even after trying these steps, please contact support for further assistance.
