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Orders

πŸ›’ Thinking about placing an order? This collection has all the deets you need! From FAQ on what to consider before buying to shipping options and subscription details – we've got you covered. Let's make sure you find the perfect tracker for your needs!

Getting Started

πŸš€ New to Logistimatics? No worries, we're here to help you get up and running smoothly! This collection guides you through setting up your tracker model and getting familiar with our mobile app. Let's dive in and start your tracking adventure!

Using the Mobile and Web App

πŸ“± Master our platforms like a pro! Here you'll find articles explaining all the features and functionalities of our mobile and web apps. From tracking to customizations, we've got you covered for making the most of your Logistimatics experience.

Account and Billing Management

πŸ’Ό Need to update your account or billing info? This is the place! Find guides on reactivating, canceling, updating passwords, managing grandfathered subscriptions, and more. We're here to make account management a breeze.

Troubleshooting

πŸ” Run into a snag? Don't sweat it! This collection is your go-to for troubleshooting tips and tricks. From GPS tracking basics to resolving audio, battery, or charging issues – we've got solutions to get you back on track.

Returns and Support

⚑ Whether you need to return a tracker, deal with a lost device, or maintain account privacy, this collection has your back. We've also included info on finding a tracker without consent and getting the support you need. We're here for you!