Give Key – Security of your home is our highest concern. We prefer that you give us a key, which we label with a unique identifying number associated with your address. Your key is kept in a safe at our office and issued at the day of service. All keys are returned and accounted for at the end of each business day.
Hide Key – Some customers prefer to hide a key in a predetermined location prior to each visit. Our maids will use the key to gain entry and return the key to the original location upon departure.
Leasing Office – If you live in an apartment community you may send an email to the leasing office giving us permission to check out a key if you are not at home. They will ask for our driver's license and ask us to sign in before giving us a key.
Lockbox – A lockbox is a small black box (commonly used by realtors) that use a combination lock or keypad to securely store a key inside. They can be purchased at many hardware stores and mounted outside the home. You will need to let us know the location of the lockbox as well as the combination code so that we may gain access to the key. Upon departure, we will return the key to the lockbox and ensure that its securely latched.
Keypad – Some customers may have a digital keypad in place of a keyed door lock. This allows the customer to enter a predetermined code onto the keypad to gain entry. You would need to let us know the code and steps required to use the keypad.
Neighbor – Some customers may give a key to a neighbor with instructions to have the neighbor open the home upon our arrival.
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